Return Policy

RETURN POLICY:

Online purchases may be returned by mail for a full refund to the original method of payment (less original shipping costs) within 14 days of the delivery date. Please contact holland.designs@outlook.com for shipping address 

 

All original shipping and duty charges are non-refundable. Any return shipping or duty costs are at your expense for any items returned by mail.

 

For any questions please email us at holland.designs@outlook.com 

RETURN BY MAIL FOR FULL REFUND:

 Returns are accepted within 14 days of delivery date in Canada and 30 days internationally.

- Please email us with your order number and the item(s) you wish to return so that we have it on record. 

-Note that Holland Designs is not responsible for any delays or missing items during return shipping. You are responsible for all shipping and duty costs associated with the return.

- Ensure that all items are packed and sealed securely using the original packaging

- Once your return is received and inspected, we will send you an email to notify you that we have received your refunded item(s).

- Your refund will be made in the form of the original payment